Online Coupon Printing Help
Over the past few months, I’ve noticed a familiar trend: a trickle of emails each day arrive with the basic message of “help, I can’t get X coupon to print” and then I respond with an e-mail that links to the FAQ of the coupon printing site. Low and behold, a few hours later I find a batch of “thanks, I figured it out!” messages in my inbox.
The thing is, I doubt this trend will stop any time soon since most coupon printing companies which require you to download their software in order to print the coupons have FAQs buried in their website. Talk about not being very user friendly. But thankfully, you’ve got Goob on your side! Below, you’ll find a direct link to each of the main coupon providers FAQs. If none of them provide the answer your problem, then please feel free to leave a comment here. I might not be able to find an answer for everybody’s problem, but darn if I won’t try.
Coupons.com Printing Help – It’s worth noting that if you still have trouble printing coupons from Coupons.com, even after you go through their FAQ, then they will sometimes mail the coupons to you. Take this $1 Sudafed coupon. Look in the lower, right hand corner and you’ll see a tiny link that says “help.” Click that and you’ll be taken to a “mail my coupon” page.
SmartSource Printing Help – By far the hardest to find, yet most thorough, help guide for an online coupon printing site.
Redplum Printing Help – I haven’t received too many complaints for RedPlum, but I thought they were worth adding to the list since you do have to install a small program to print their coupons as well.
Valpak Printing Help – And finally, Valpak. Their FAQ is a bit harder to link to, so go to their site and look for the “Help” text in the lower, right hand corner of the site. They don’t actually require you to install any printing software, but I still get a few emails each week asking about their site.
I understand that not everybody is going to be get printable coupons to work. Law of averages simply tells us that with all the different computers, operating systems, errors, and who knows what else out there, some people will just give up on printing these. But that percentage of Hiffers should be as small as possible since online coupons are a huge source of savings of me and countless others. So what kind of problems are y’all having?
What about when you are trying to print a “bricks” coupon and it tells you to download the software, so you do that and then click on the print coupon button but then it takes you right back to the download the software screen?
Well the bricks coupons are from Coupons.com, so that’s the FAQ we need for them. When you download the software, did you actually install it? If you’re on a Windows computer, I think the software downloads and then you have to double-click the file on your computer and run through the installation wizard.
I have tried to download all the programs needed for printing the coupons. I did not have a problem until this year, I do believe that all the companies have upgraded their systems. This said, my Windows 98SE will not support their programs, and only until I install Windows 2000 or higher will I be able to download their programs. I think that stinks….I do not have the money to buy Windows 2000. I am happy with 98SE. If they are trying to help people they should keep it so that the people that need it the most, still hanging in there with an older computer, can support their systems. Why should I upgrade my operating system to accomodate the coupon companies. Seems a bit bass ackwards to me!
I’ve downloaded and redownloaded the coupon program so many times it ain’t funny…and it still doesn’t work. A couple of those coupon sites came right out and said their printer isn’t Mac-compatible. Well, I’m not PC compatible so I guess I’m not doing business with those folks. Here’s to the handful of stores, products, etc. who simply offer their coupons in .pdf or some other no-drama format so we can all use them!
Thanks, Goob! That was the missing link!
Judy, I completely understand what you are saying. However, you’ll probably start to notice that more and more pieces of software will no longer support 98SE as it gets harder to make the software compatible with the OS. When Microsoft stops supporting and updating a version of Windows, as they did with 98SE back in 2006, it usually signals the start of the end for an OS. I’d suspect 98SE has less than a percent or two market share, which ends up making it cost prohibitive. If you do decide to one day upgrade, I’d suggest not going to Windows 2000 as that will eventually be the next OS no longer supported.
Robin, I work almost exclusively on a Mac and have gotten the two big coupon sites (coupons.com and SmartSource) to work on my computer. I’ve found they suddenly are printing well with Firefox 3.0.2.
Thanks, “Goob”…….but what is OS? Operating system? I am self taught as of only three years ago on a computer…….
I see you don’t recommend Windows 2000 for the same reasons, what system do you recommend? I have an older Presario Compaq and am happy with it until all these changes started in May, 2009. We are running on half an income since a pulmonary embolism took me away from my SpEd Teaching career, so that is the concern on spending allowances and that is why coupons would help out so much…….
Any input is appreciated……
During the past month, I have experienced problems with printing coupons in Firefox. Each time, I receive an error message that says that Java is disabled (it is not). Sometimes, if I press the back button and then retry 2-3 times, the coupon will print. Can anyone shed some light on why this might be happening?