it was sooooooo nice I LOVE THIS FREAKIG SITE

that's good for your kids and all but i can't even make a video for my 10 year old brother this site is a faggot

i hate this stupid website it is not even loading!!!!!!

We did this last year. The kids were "remembering it" at dinner the other night. We've never had any problems getting the program to work for us. Sorry some of you are struggling. It really is WONDERFUL and my kids are crazy about getting the special email from Santa. Thanks!

Wow Wow It was so awsome I cried yea i'm a sappy mom. my 4 year old looved ittttt!!!!!!!!!1

It worked perfectly fine for me. :) Only took about 5 mins to do. :) My little sister will just love it.

so is this safe to enter information regarding name, state and location? especially concerning children and the owner of the site is out of the country...

Went through the entire thing and got an error at the very end. THAT WAS IRRITATING! I will try it again when I don't mind wasting a whole bunch of my time. >:<

You might have adobe but if anyone is still having problems, You need to update to the newest version.

LOVE LOVE LOVE this! had to retry during less busy times to get all five of my boyz videos done due to 404 error, but i got them all and they LOVE them. even did one for the hubby, and used "peeing in the shower" just to see if santa would say that, and yep, he did! so cool! Thanks!

I got it to work without any problems, my daughters will love this! Thanks for posting about this!

Hahah. Its so weird

Thanks, you are the best Goob.

Thanks Goob! This is a great freebie. I got the error message, but backed up, tried it again and it worked fine. Great early Christmas present. Thanks!

Thanks for this awesome freebie!!! It's sure to be a hit for my 2 year old nephew. Grandma and Grandpa have watched it lots already. Merry Christmas to all!!! :)

My daughter loved it...we have watched it 5 times already. Is there a way to burn it to DVD?

I use Internet Explorer. I think the website may have been busy when I was trying to create my videos around 5:30-6:30 PM EST. The first one was for my niece. Apparently her name wasn't in their database, so Santa needed more time to record the voiceover. Had no trouble with my brother, nephew and sister-in-law since they have common names. They ask fewer personal questions when the video is being made for infants...no zip code nor what question would the child ask Santa. Made a naughty one for my brother. He's going to laugh so hard that he may not make it to the shower.

Worked like a charm for me. I can't wait to show my son his personalized email from Santa! Great Christmas freebie!

awesome! Thanks!

THANK YOU for this link, this was the best thing EVER!!! my daughter was sooooo excited she almost cried when she got this. Thanks again it was wonderful.

This is fabulous! Sent them to my Grandson's, sure they will enjoy them! Thanks to my sister for sending me this link! Merry Christmas!

To everybody having trouble, what browser are you using? I've tried this on about 5 browsers in all and not had any trouble with it.

Worked for me and it will be great to play Christmas morning. Merry Christmas Everyone!

It took multiple tries and about 10 minutes or so, but it was well worth it. My 3 year old niece is going to LOVE this video. Now I have to make one for my nephew. Thanks Goob.

okay, yay. i hit back key and submit...worked this time. =D Message received! Santa Claus has prepared a special video message for Dallas. =)

*gasp* as soon as i submitted the above message, I got "Opps 404 We’re sorry but the page you’ve requested cannot be found. To go back to the home page, click here.To send a message to a Technical Service Elf, click here." rawr, i thought inputting name+info+pic, and being on page 5/5 meant everything is all good. nevermind. >=[

hmm it worked perfectly fine for me no problem. maybe the server was really busy around 1 pm, and now there's less people using the site? try again later.

My little girl would have truly loved this but i am not going to spend an hour trying to get something to work

I have flash player and am still getting the error message

I have the most recent update Adobe and still got the 404 error

"Peeing in the shower" is a choice! i can't believe it. That's too funny.

Smile pretty for Santa ;0)

I kept getting the 404 message also. I figured it was because they didnt have my nephews name on their list. His name is Kingston so I kept trying to submit the form, maybe 5 times at least, and it finally stopped with the error message. I'm thinking maybe they added his name to the list since i sent a request so many times!! haha.

I got the error too, but if you go to your email and click on the link they give you it works without the error. My granddaughter is going to LOVE this! It is amazing!

I received the error message too! Keep trying...it worked for me on the 3rd try. Well worth the wait! My kids are going to love it.

I have found with it if you go back after it gives you the error when you hit next again it will act correctly.

If you're getting an error message, you probably don't have Flash on your computer. You can get it via a free download from Adobe. http://get.adobe.com/flashplayer/

Same here boo-hoo

I get the error too :(

I keep getting a"404" error when I put in the details and go to complete the video...sad face :(

I keep getting error messages...