Cruise Lines Spam Calls Class Action Settlement

Raise your hand if you've received a 5000% increase in spam calls lately! 🙋‍♂️ I seem to get at least one call a day and more like 5 calls on bad days. Well, there's a new cruise line spam calls class action settlement where you can check if your home or cell numbers were called by RMG Inc. from July 2009 to March 2014. If so, you're eligible for a class action check of $300 per call, up to $900!

If you received a pre-recorded call from a travel agency called Resort Marketing Group, Inc. offering a free cruise with Carnival, Royal Caribbean or Norwegian Cruise Lines on your residential or cellular telephone line, during the period between July of 2009 and March of 2014, you may be a Settlement Class Member. Please enter the phone number you would like to check for eligibility in the box below. If your number is included in the settlement you will then be directed as to how to file a claim.

Check if Your Number is Listed

  1. Go to this site.
  2. Select the 3rd option.
  3. Enter your phone number with the area code.

If your number is found, you'll need to send in your claim form no later than November 3, 2017.

I'm not gonna lie, I almost didn't post this on HIF. None of my own phone numbers, nor any of my family's, appeared on the list despite all of us getting multiple types of calls like these per week. However, two of my friends both found their numbers on the list while a third friend found his dad's number on the list.

So heck, enter all your friend's and family's numbers! Who knows, you might be able to tell somebody close to you that they're about to get $900. It felt amazing being the bearer of great news to some of my friends today.

And who knows, if they're really good friends, they might send ya a $50 thank you for giving them a heads up πŸ˜€

EDIT: An earlier version of this post incorrectly stated that you could tell whether you'd receive $300, $600, or $900. I was wrong on that, all you can tell is if your number is on the list. If it is, you'll find out after you file a claim how much money you'll get.

I'd like to point out that while I'm no lawyer 💼, I do know that by submitting one of these claims, you ARE using your signature under penalty of perjury. That means you don't want to lie! However, if you actually bought some of these items, feel free swearing to it and file a claim to get your rebate check!

20 comments on “Cruise Lines Spam Calls Class Action Settlement”

  1. I just got this email, does this just mean they want us to verify that we do own this phone number?

    A federal court authorized this supplemental Notice.
    It is not a solicitation from a lawyer.
    β€’ You are receiving this email because the Settlement Administrator in the class action captioned Charvat v. Resort Marketing Group, Inc. et al., 1:12cv5746 United States District Court for the Northern District of Illinois, received a claim or claims from you that included this e-mail address as a means of contact.

    β€’ The Settlement Administrator recently informed the Court that over two million claims were filed in this action by consumers who received publication notice of the settlement and submitted a claim on line via the portal provided at The Settlement Administrator has also informed the Court that an unknown but substantial number of claims filed in this manner may be fraudulent.

    β€’ To ensure that only valid claims are recognized, the Court has ordered that all recipients of this email must submit proof of their connection to the phone numbers at issue before their claims can be deemed valid. See Court Order Dated March 5, 2018, DE # 619.

    β€’ Claimants are hereby advised to forward documents sufficient to confirm their connection, (be it by ownership, use or subscription), to each phone number upon which they contend to have received telemarketing calls relating to this litigation.
    β€’ Such documents could include, but need not be limited to, a phone bill or a reference to a phone directory confirming the connection between the phone number and the claimant.

    β€’ Any documentation that will allow the Parties or the Settlement Administrator to independently verify the claimant’s ownership, use or subscription to the phone number at issue will be sufficient.

    β€’ We request that you please limit your submission to a single page, if possible.
    β€’ Claimants may submit supportive documents via the web-portal at Claimants may also respond via e-mail at [email protected], and claimants may send supportive documents by U.S. Mail to:
    Foreman Friedman PA
    Attn: Class Action Supplemental Notice Claims
    2 South Biscayne Boulevard, Suite 2300
    Miami, Florida 33131
    Please send documentation in only one of these ways to these addresses, which have been specially prepared to accept documentation from a large number of claimants.
    β€’ Submissions must include the Claim ID number originally provided to the claimant when they filed their original claim, along with their name, address, phone number and email address. Any supplementation must also be labelled with the name of this case CHARVAT V. RESORT MARKETING GROUP.

    β€’ Claimants shall have until May 1, 2018 to submit the above-requested additional documentation to support their claim. If they fail to do so, such claims will be deemed invalid.

    β€’ Claimants may redact (e.g. black out with a magic marker) any portions of documentation that are not relevant to the claimant’s use, subscription to or ownership of the phone number at issue. By order of the Court, any information submitted by you will only be used to verify your claim and not for any other purpose.

    β€’ The parties have also agreed to honor any Claimants’ requests to exclude themselves from this settlement and preserve their option to litigate their own claims. Any Claimants who would like to exclude themselves from this settlement altogether, or “opt out” of the settlement, may do so by May 1, 2018, by mailing your request to:
    Foreman Friedman PA
    Attn: Class Action Supplemental Notice Claims
    2 South Biscayne Boulevard, Suite 2300
    Miami, Florida 33131
    You must include your claim ID, name, address, phone number and email and a statement that you wish to be excluded from the settlement.
    β€’ Any information submitted will be deemed confidential and only will be used to confirm the connection between the claimant and the Claimant’s phone number.

    β€’ Any Claimant who wishes to object to this supplemental process of proof required of their connection to the phone numbers at issue before their claims can be deemed valid may submit objections to the Court until May 1, 2018.

    β€’ Due to the need for the supplemental claims verification process as described above, the Final Approval Hearing has been reset for Tuesday, July 24, 2018, at 11:00 a.m. (CST).

  2. My cell phone number was on this list! I remember getting like two or three calls from cruise lines a few years ago. I’m about to enter my family’s numbers as well. Thank you!

  3. Thank you so much Goob!!!! My # was on the list, but sadly our cell #’s were not. We have received calls on all 5 cell phones but obviously those #’s were not listed yet. I’ll keep trying though. Those irritating, annoying, unwanted telemarketer calls should be stopped. Maybe this is a step in the right direction. πŸ™‚ BTW, YOU ROCK!!!

  4. Thanks for sharing this, none of my numbers are in it but 2 of my friends are. If everyone would read the documents top left corner of the page in the link all questions would be answered btw.

  5. Goob you rock!!! I entered my cell phone number and nope, but when I entered my husband’s cell number it was like hitting the lottery! Of course it could be YEARS till we see any money and if too many people apply the amount can end up pro-rated, but what the heck, any money for the dozens of calls he gets a DAY will be awesome. He has the easiest cell number you can imagine…if it was symbols instead of numbers it looks like this $*$-#@@@. Get the idea? His phone rings all day even though he is on the DO NOT CALL list. Thanks for getting him excited, maybe whenever the check does come I can talk him out of his flip phone and get him a Jitterbug Smartphone. πŸ™‚

    • Oh my goodness! I forgot to enter our landline that we took out in 2011…that number is part of the settlement too! YAY!!! This is why “Hey it’s Free” is my FAVORITE email ever!

  6. Thanks! Surprisingly our landline number that is the most spammed wasn’t on the list, but our cell that we’ve had for over a decade was. Note that it says, “I affirm that I was an owner, user or subscriber to the number(s) listed above between July 2009 and March 2014, and I received telephone call(s) on this number from a third party using a pre-recorded or robotic voice to offer a free cruise with Carnival, Royal Caribbean or Norwegian Cruise Lines as a promotion.” And those questioning about payment, it said after I submitted that you can receive up to $900 if they called you 3 times. “If your claim is accepted, you will be compensated, based on Resort Marketing Group, Inc’s Call Records, for each call received to the phone number at a maximum of three calls. The value of each call is capped at $300. The most you can receive per telephone number is $900. If the number of claims filed does not allow for compensation at the maximum amount, then you will receive a pro rata share of the Settlement Fund after the payment of Attorneys’s Fees and Expenses, the Incentive Award, and Settlement Administration Expenses.” So might not even receive $300 or nothing at all if your claim isn’t approved.

  7. My mother’s number is eligible. Not sure how your friends found out the dollar amount they are getting. I don’t see any amount tied to my mother’s number?

  8. I found my mother’s number. Not sure how your friends found out they were due $900. I don’t see a dollar amount that we would receive.

    • So it looks like my friends got hyped and just assumed they were getting the full $900 if their number was listed, hahaha. When I had both of them go back today and look for a specific dollar amount, they said they never saw one in the first place. I’ll update this post.


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